eDORs
Stop asking your customer to print, fill, scan and send DORs. Instead let them do it in two seconds and two clicks.
Solutions
Claims made simple
One platform to standardize, automate and recover every parcel claim — across every carrier, country and channel.
Parcel claims
Lost, Damaged and Delayed
Recover refunds for every shipment that doesn't reach your customer in perfect condition — automatically.
- Lost shipment recovery
- Damaged parcel or items claims
- Late delivery refunds
- Carrier-specific evidence packs
Standardization
One place for all your claims
One workflow, one data model, one source of truth — no matter how many carriers you ship with.
- Unified claim schema
- Mapped to every carrier
- Consistent statuses and SLAs
- Cross-carrier reporting
DigitizationThe end of paperwork.
The end of paperwork.
The beginning of data.
Stop chasing PDFs and email chains. claim.me converts every claim into structured, queryable data.
Photo Capture
Guided workflow and AI feedback ensures customers provide the correct photos first try. No more file exchanges or message ping-pong.
Digital Records
All documents, all information, every email in one digital claim file.
Invoice Import & Extraction
Automatically import invoices and have their data extracted, eliminating file management and copy-and-past work for your CS team.
1-Touch Claiming
Save a draft claim while you wait for your customer to provide the e-DOR or photos. Once they've completed their task, the claim will automatically submit in the background.
Auto-filing
Loss claims are identified by AI agents, invoices are automatically pulled and attached and the claim is submitted for you.
Enforcement
We fight for your refunds
Our agents pursue every legitimate claim through appeal, escalation and resolution — so you don't have to.
- Automated appeals and follow-ups
- Escalation playbooks per carrier
- Success-based pricing — no recovery, no fee
