AI & Automation

Your AI claims team, on call 24/7

At claim.me, human agents keep the sensitive connection with the carriers. But our AI agent AiME will be facing the consumer, retrieving documents and information and automatically file claims to the claim.me team. AI then runs automation and keep track of deadlines.

AiME chat mockup on a phone helping a customer with a parcel issue
AiME

The agent that handles claims for you

AiME is the 24/7 addition to your team that works and talks to your consumers 365 days a year. AiME asks the right questions, understands the problem and collects the relevant information including DORs and photos if needed.

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Less work for your team

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Happiness for your customers

3rd Party Agents

Built for your workflow

Connect AiME to the tools and portals your team already lives in – no rip-and-replace required

  • You already work with an agent or chatbot? No problem! We have solutions for you.
  • Our APIs and MCP server can be integrated with your CS ecosystem.
  • Contact us to learn how you can unlock efficiency for your team.
Third-party chat agent mockup on a phone assisting with a delivery claim
Automated Claiming

Claims filed without lifting a finger

From detection to refund — AiME runs the entire claims pipeline on autopilot, escalating only the edge cases that need a human.

  • Auto-detect claimable shipments.
  • File with the right carrier API.
  • Track status and appeal rejections.
  • Reconcile refunds back to your books.
Zendesk ticket showing a claim.me automated claim submission notification